What can we learn from Wall Street?
Is the “DOW” any help? Up about $200 one day and down about $250 the next…obvious hype effect created within the ranks of the WS players. The great bank bailout program - any help there?
What a joke! You should be in this business (real estate) where transparency reins…the banks are helping themselves but not home sellers and buyers.
Uptick in home sales is touted by the media and govt. Well, I suppose…drive the prices down as far as you can and buyers will show up. Short-sales, foreclosures, first time buyers after the $8k deal, most sales under $200k, heck ya, we’re cruisin now baby!
Working short-sales recently, for both buyers and sellers, I find the banks willing to sit on their toxic loans and drag out the process. After all, while these loans are sitting there, not yet written off, they represent a value far past what they’re worth…right? When you’re at the bank filling out your net worth statement, they let you put your car down for what you paid for it, right? I mean, you can play too…no?
Care to go along with me today on a short-sale deal, just for the ride? Hop on, here we go, hope you don’t have a full stomach for this one.
WARNING: INEFFICIENCY AND GREED AHEAD!
Here’s how it works: The home owners know they can’t keep up with their inflated mortgage payment. Besides, the home is worth far less than it was when they bought it. They want to see if their bank will accept a short-sale; take less for the home than what they owe. They heard they can save some of their credit vs letting the home go into foreclosure. They call the bank to see if the bank will allow this. Bank says…’if you get an offer send it in and we’ll decide at that point.’
Our home owners put it on the market and the listing agent puts the price as high as he thinks it can go. Now, they have to compete with other sellers who are in the same financial mess…sellers who have been out there a long time, with no results and who have continually been dropping their price.
But our home sellers are lucky, an offer comes in. Aw shucks…it’s 20% below their listed price. Their agent tells them that “this is not unusual…let’s send it to the bank.” They’ll need to add some documents to the offer and send in a whole package. They need to send two years tax statements, the latest two months of their bank statements, last two pay stubs, a hardship letter (the bank wants to know why they can’t continue paying), and their present home budget. The whole package is submitted to the bank.
Now, why would the bank consider something like this? Well, the bank knows that if this home goes into foreclosure, they may lose even more money than they would with the offer submitted. Maybe not though? The bank has an ‘Asset Manager’ that will make this decision. So the package goes to the Asset Manager…right? You’re right,of course not. It goes though a screening process first. Probably goes through two or more people assigned to make sure all the info is there for the Asset Manager to make a decision. (Are you thinking what I’m thinking? Will this be an expedient process? Will all that are involved know this is a time-sensitive matter, that both the sellers and the buyers want an answer ASAP? I dunno hey, sure hope so!)
So the package arrives at the bank fax room and is sorted to go to the ’short-sale’ dept. In a day or two, it goes to screen person #1. Aw shucks! (my substitute word here.) The listing agent didn’t send a HUD statement in with the package. (The HUD statement is what both sellers and buyers get at the close. It has all the financial data regarding the deal and is required by law. The bank needs to see it now, so they know all costs involved and what their net will be.)
So, does #1 one call the agent to let him know the package wasn’t complete? This is a test question gang…whatcha got? You’re right, no call to the agent, the file goes to the incomplete dept., awaiting the missing document.
The agent was told, when he called to submit the offer, that it would take from 5 to 7 days for the fax to get to the right dept. He was told to call in about a week to get the status of the offer. A week’s gone by and the agent calls, sits on hold ’bout 20 minutes…hey…a live voice! He learns that he forgot to send a HUD with the package and to do so now. He calls his Title company to get a HUD and within a day or two has faxed it to the bank. Progress! When will the right dept. get it? Good for you! That’s right…in about 5 to 7 days.
Let’s get out of the bank now and turn to the buyer, a buyer who’s been waiting 3 - 4 weeks now for an answer. What if the banks says no? Will that other home the buyer was also interested in still be available? Maybe the buyer should cancel and go with the other one…it was a normal sale and they’d know in a day or two if the deal was going to fly. Their agent tells them to “give it a day or two before they cancel the offer, and move on to another home.”
Back to the bank. The HUD was received and the whole package is now in the hands of screen person #2. #2 will often have the package from a few to as many as 15 days before it goes to the Asset Manager. Everyone is lucky on this one though…#2 passed it on in just two days. (Thanks #2, we know that no one else is appreciative for your wok ethic but we sure are.)
Asset Manager to his assistant: “yeah, this deal stinks. I noticed the listing agent sent us comparable listings but he just wants to get his commission, can’t trust those birds! We’re required to do a BPO (brokers price opinion), so get to that dept. and get it set up.” Notice; he didn’t say when.
Here’s the deal; a BPO is ordered from another broker - other than the one who listed the property, to see if the BPO comes it close to what the offer is. If the BPO is lower…no problem, we’re in the game. But if it’s higher, the deal will probably get shot down? I have some very disturbing news folks, you can guess who they send out to do these, in most cases, not the top hitters in the house. It’s the agents willing to run around for very little money, the bank does not pay well!
Let’s put a time line on this part, your call here; how long from the time the bank gets everything, to the order for the BPO…and…how long before the bank receives it…and…how long before the Asset Manager gets it? You say _________. (Days, hours, minutes?)
The sellers, the buyers, the agents…all sittin on nins and peedles, awaiting the good news. Oh no, oh no! The bank ordered a ‘drive-by’ BPO but now needs an interior BPO. It’s ordered though, should hear any day from the BPO assignee about getting into the house to do this.
Ok, so if you’re still with me, we’ll jump off here, nuffs ‘n nuff! Quite the deal ‘eh? Think I’m full of hot air? Many are far worse than this example.
The bank bail out designed to help us all…?
Here’s the good news; there are many ways to bust up this disorganized system and get things done faster. Weknowwhatandwhentodowhathastobedone! So if you’re in a short-sale state of mind or wonder what your options are, call us! We understand your pain and we’ll walk you through the process so you can make an intelligent and informed decision about - how to get your pain relieved! No obligation, we’ll meet, we’ll talk, you’ll get the info you need and then - you can call us, if and when you’d like us to help. Fair’n nuff?
See you again soon. Next up: Residential Investors
Ed
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